Help And Support

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We have a number of the most frequently asked questions including some valuable tips, available on our FAQs. If you still have a question, we're always happy to help, please contact us at

We're all based in the UK and will respond quickly to emails during the day when possible and the next working day if they're received outside normal working hours.

We aim to continuously improve our customer experience and we are pleased to listen to any feedback or suggestions regarding Telnames and .tel. Please send any comments you have to